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Gym: Wildfire CrossFit

Owner: Tiffany Gloeckner

Before: Bulk ordering every two years, sporadic designs, backstock sitting up front

After: Streamlined process with members excited for each new limited edition

Found Us Via: Social media / sales email (long-time client)

The Problem

Tiffany's apparel program was stuck in a cycle that a lot of gym owners will recognize: order a huge batch of inventory every couple of years, keep it stocked up front, and hope it moves. Designs were sporadic. There was no calendar, no consistency, and no urgency for members to buy.

When you only do apparel every two years, it's hard to build momentum. Members don't know when the next drop is coming. There's no excitement, no anticipation. It's just shirts sitting on a shelf.

The Switch

Tiffany's biggest concern about the pre-order model was letting go of backstock — the safety net of having product on hand. It felt counterintuitive to not keep inventory available for walk-up purchases.

But the pre-order model solved a problem she didn't realize she had: it created urgency. When each design is a one-time limited run, members pay attention. They order during the window because they know it won't be there next month.

The Result

The shift from sporadic bulk orders to consistent limited-edition drops changed the entire dynamic.

"Better streamlined process. Members get excited for the next new limited edition."

That excitement is the part you can't put a price on. When your members are asking about the next drop instead of walking past the same stale inventory at the front desk, you've built an apparel culture.

Tiffany's advice: "Stop overthinking and do it. Your members will get used to the new process after an order or two because FOMO is a real thing."